StepUp... Aligning organizational culture, human behavior, and employee engagement with a future vision and operating plan

You know where you want to go, you know what needs to be done…the real challenge is getting your employees moving in the right direction. Execution demands an engaged workforce where individuals use their intelligence and discretionary time to pursue your strategic intentions. The problem is that employees behave in ways that made the “old business model” work, rather than one that fits the market today.

It is a commonly understood fact that most change initiatives fail to deliver the anticipated benefits on time, on budget, or in some cases, at all. Yet if you analyze initiatives that have failed, nine times out of ten, they still make sense on paper, based on commonly accepted best practices for change management. There are no obvious mistakes on the surface, and that’s exactly the problem! Leaders seeking change need to look “below-the-surface” to identify obstacles to change that are found in every company. The company's agility and ability to adapt to change, its historic response to change, the gap between its past and where it needs to be, and the patterns that drive individuals' behavior, all combine to predict the future of most change initiatives. In fact, the unique “Hidden Logic” of an organization is found in its history, embedded assumptions, cultural norms, unwritten rules and leadership performance expectations. Effective change interventions require an understanding of the organization’s Hidden Logic coupled with the specific characteristics of the desired change. Our facilitated approach to employee engagement allows you to identify the few most important interventions that will shift the culture, design an employee experience that unleashes the potential of your workforce, and align the organization to execute the behavioral and operational changes you seek.

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